Bagaria Tours and Safaris Ltd

Effective Date: 13 November 2025
Last Updated: 10 July 2026

1. Introduction

Welcome to bagariatours.com, the official website of Bagaria Tours and Safaris Ltd (“Bagaria Tours”, “we”, “us”, or “our”).

These Terms of Service govern your access to and use of:

https://bagariatours.com;
our online enquiry and quotation services;
customer accounts where available;
website forms;
online booking functionality;
travel information and safari content;
other digital services made available through our website.

By accessing or using this website, you agree to these Terms of Service.

If you do not agree with these Terms, you should discontinue use of the website.

2. About Bagaria Tours and Safaris Ltd

Bagaria Tours and Safaris Ltd is a Kenya-based tour and safari operator providing travel planning and safari services in Kenya and other East African destinations.

Company: Bagaria Tours and Safaris Ltd
Company Registration Number: PVT-271JEJKA
Location: Nairobi, Kenya
Website: https://bagariatours.com
Email: info@bagariatours.com
Telephone: +254 724 280 082

3. Relationship With Our Booking Terms & Conditions

These Terms of Service primarily govern your use of our website and online services.

Safari bookings, tour reservations, accommodation bookings, flights, transfers, excursions and other travel services are additionally governed by our separate Booking Terms & Conditions.

Our Booking Terms & Conditions contain important information regarding:

booking confirmation;
deposits;
final payments;
cancellations;
refunds;
booking amendments;
postponements;
supplier cancellation policies;
travel insurance;
passports and visas;
medical and accessibility requirements;
itinerary changes;
safari risks;
wildlife sightings;
force majeure;
client responsibilities;
third-party travel providers;
complaints;
liability;
dispute resolution.

Clients should review the Booking Terms & Conditions before confirming or paying for a safari or other travel service.

Where a booking has been confirmed, the Booking Terms & Conditions, together with the applicable quotation, itinerary, invoice and written booking confirmation, govern the travel contract.

If there is any conflict between these website Terms of Service and the Booking Terms & Conditions concerning a confirmed travel booking, the Booking Terms & Conditions shall take precedence in relation to that booking.

Booking Terms & Conditions:
Bagaria Tours Booking Terms & Conditions

4. Privacy

Our collection and use of personal information is governed by our Privacy Policy.

The Privacy Policy explains how Bagaria Tours may collect, process, store and share personal information when you:

browse our website;
submit an enquiry;
request a quotation;
make a booking;
communicate with us;
travel with us.

By using this website, you acknowledge that personal information may be processed in accordance with our Privacy Policy and applicable data protection law.

Privacy Policy:
https://bagariatours.com/privacy-policy

5. Eligibility to Use Our Services

You may browse our publicly available website regardless of age.

However, you must be 18 years or older to:

enter into a booking contract with Bagaria Tours;
make a booking on behalf of another traveller;
create an account that involves contractual travel services;
make or authorise payments.

Where travel arrangements involve children, the booking must be made or authorised by a responsible adult, parent or legal guardian as appropriate.

6. Acceptable Use of the Website

You agree to use bagariatours.com only for lawful and legitimate purposes.

You must not:

attempt to gain unauthorised access to the website or its systems;
interfere with website functionality;
introduce viruses, malware or malicious code;
attempt to bypass security protections;
conduct fraudulent bookings or enquiries;
impersonate another person;
submit knowingly false information;
scrape or systematically extract website content without authorisation;
use automated systems in a way that places unreasonable load on our infrastructure;
reproduce protected content without permission;
use the website for unlawful, abusive or fraudulent activity.

Bagaria Tours may restrict or block access where we reasonably believe the website is being misused.

7. Website Accounts

Certain website services may allow or require users to create accounts.

Where you create an account, you agree to:

provide accurate information;
keep information reasonably current;
protect your account credentials;
avoid sharing your login credentials with unauthorised persons.

You are responsible for activity carried out through your account where such activity results from your failure to appropriately protect your credentials.

You should contact Bagaria Tours promptly if you believe your account has been compromised.

8. Enquiries and Quotation Requests

Submitting an enquiry or quotation request through bagariatours.com does not automatically create a confirmed booking.

An enquiry is considered a request for information or a proposed travel arrangement.

Availability of:

hotels;
camps;
lodges;
safari vehicles;
flights;
activities;
permits;
guides

may change before confirmation.

A booking becomes confirmed only in accordance with the applicable Booking Terms & Conditions and written confirmation issued by Bagaria Tours.

9. Website Prices

Prices displayed on our website may be:

starting prices;
indicative prices;
seasonal prices;
promotional prices;
per-person rates;
estimates based on specific assumptions.

Safari pricing may vary depending on factors including:

travel dates;
accommodation category;
number of travellers;
nationality or residency;
rooming arrangements;
age of travellers;
park fees;
government taxes;
exchange rates;
transport requirements;
flight availability;
seasonal supplements.

The final price applicable to a booking will be stated in the quotation or invoice issued by Bagaria Tours.

10. Availability

Travel products displayed on our website are subject to availability.

The presence of:

a hotel;
safari package;
itinerary;
flight;
activity;
room category;
destination

on the website does not guarantee availability for a particular date.

Bagaria Tours will confirm availability during the quotation and booking process.

11. Safari Itineraries and Website Descriptions

Our website contains sample itineraries, destination guides, safari descriptions and suggested travel experiences.

Unless specifically confirmed in your booking documentation, these should be regarded as illustrative examples rather than guaranteed schedules.

Actual itineraries may depend on:

accommodation availability;
road conditions;
weather;
flight schedules;
wildlife movements;
park conditions;
client preferences;
operational requirements.

The final confirmed itinerary supplied for your booking takes precedence over general website content.

12. Wildlife Information and Sightings

Wildlife is unpredictable and moves freely within natural ecosystems.

Information on bagariatours.com concerning:

the Big Five;
the Great Migration;
river crossings;
predator sightings;
birdlife;
seasonal wildlife;
specific animal locations

is provided for general travel planning purposes.

Bagaria Tours cannot guarantee sightings of any particular animal or natural event.

Descriptions of expected wildlife experiences do not constitute a contractual guarantee.

13. Great Migration Information

Content concerning the Great Migration reflects typical historical and seasonal movement patterns.

Migration timing can vary depending on:

rainfall;
grazing conditions;
river levels;
climatic conditions;
wildlife behaviour.

A migration safari increases opportunities to experience seasonal wildlife movements but cannot guarantee a particular river crossing or wildlife event on a specific day.

14. Travel Information

Bagaria Tours may publish information about:

visas;
Electronic Travel Authorisations;
vaccinations;
passports;
weather;
travel insurance;
park rules;
border requirements;
baggage restrictions;
health considerations.

This information is provided as general guidance.

Government regulations and travel requirements can change at short notice.

Travellers remain responsible for confirming current requirements with the appropriate:

government authority;
embassy;
immigration department;
airline;
healthcare professional;
insurance provider.

15. Third-Party Travel Providers

Bagaria Tours works with independent travel providers including:

hotels;
lodges;
camps;
airlines;
charter operators;
rail providers;
vehicle operators;
activity providers;
conservancies;
national parks.

References to these suppliers on our website do not mean that Bagaria Tours owns or controls those businesses.

Individual suppliers may have their own terms, privacy policies, safety requirements and operating conditions.

16. External Links

Bagariatours.com may contain links to third-party websites or services.

These may include:

government websites;
tourism authorities;
airlines;
accommodation providers;
payment services;
review platforms;
social media platforms.

Third-party websites operate independently from Bagaria Tours.

We are not responsible for the content, availability, privacy practices or security of third-party websites.

Users should review the relevant terms and privacy policies before providing information to third-party services.

17. Online Payments

Where payment functionality is made available through our website, payments may be processed by independent banks, card processors or payment-service providers.

Payment transactions may therefore also be subject to the payment provider’s:

terms;
security procedures;
privacy policy;
processing rules.

Specific payment obligations relating to safari bookings are governed by our Booking Terms & Conditions and the relevant invoice.

18. Intellectual Property

Unless otherwise indicated, the content of bagariatours.com is owned by, licensed to, or lawfully used by Bagaria Tours and Safaris Ltd.

This may include:

text;
safari itineraries;
tour descriptions;
destination guides;
photographs;
videos;
graphics;
logos;
branding;
page layouts;
downloadable documents;
website design elements.

Content is protected by applicable intellectual-property laws.

19. Permitted Use of Website Content

Users may view and use website content for:

personal travel research;
evaluating Bagaria Tours services;
planning a potential booking;
sharing links to our website.

Unless written permission has been obtained, users may not:

reproduce substantial portions of our website;
republish our itineraries commercially;
copy our content onto another travel website;
remove copyright notices;
modify our branding;
sell or license our website materials;
misrepresent Bagaria content as their own.

20. User-Submitted Content

Where our website allows reviews, comments, testimonials, enquiries or other submissions, you remain responsible for the content you provide.

You must not submit material that is:

unlawful;
defamatory;
threatening;
fraudulent;
deliberately misleading;
infringing another person’s rights;
malicious or harmful.

By voluntarily submitting a review or testimonial directly to Bagaria Tours, you may grant us permission to use it for the purpose for which it was submitted, subject to applicable privacy and intellectual-property law.

21. Photographs and Media

Photographs displayed on our website may include:

Bagaria Tours photography;
supplier photography;
licensed photography;
client photography used with appropriate permission;
stock or illustrative photography where appropriate.

Images of destinations, wildlife, vehicles or properties are intended to provide a reasonable representation but may not reflect exact conditions at the time of travel.

22. Accessibility

Bagaria Tours aims to make its services accessible to a broad range of travellers.

Website information describing accessible travel arrangements is provided to help clients evaluate available options.

Actual accessibility varies between:

accommodation properties;
safari vehicles;
aircraft;
parks;
activities;
destinations.

Travellers requiring accessibility arrangements should discuss their individual needs with Bagaria Tours before booking so that suitable arrangements can be assessed and confirmed.

23. Website Availability

We aim to maintain reliable access to bagariatours.com but cannot guarantee that the website will always operate without interruption.

Access may occasionally be affected by:

maintenance;
hosting issues;
internet failures;
security incidents;
software updates;
technical faults;
circumstances outside our control.

Bagaria Tours may modify or temporarily suspend parts of the website when reasonably required.

24. Website Security

Users must not attempt to:

probe website vulnerabilities;
circumvent security controls;
gain unauthorised server access;
interfere with databases;
conduct denial-of-service attacks;
inject malicious scripts;
compromise other users’ information.

We reserve the right to take appropriate technical or legal action against abusive activity.

25. Accuracy of Website Information

Bagaria Tours makes reasonable efforts to keep website information current and accurate.

However, tourism information can change rapidly.

Examples include:

park fees;
hotel facilities;
room categories;
government regulations;
airline schedules;
road conditions;
taxes;
visa procedures.

Where current booking information differs from older website material, information provided in your confirmed quotation and itinerary will normally take precedence for that booking.

26. Errors and Corrections

Bagaria Tours reserves the right to correct:

typographical errors;
outdated information;
technical errors;
pricing errors;
inaccurate descriptions.

An obvious website error does not automatically create an obligation to provide a service on incorrect terms.

Where an error affects an active booking, it will be handled in accordance with the Booking Terms & Conditions and applicable law.

27. Limitation of Website Liability

To the extent permitted by applicable law, Bagaria Tours shall not be liable for indirect or consequential losses resulting solely from:

temporary website unavailability;
reliance on outdated general website information where updated information was reasonably available;
unauthorised third-party interference with systems outside our reasonable control;
third-party websites linked from our website.

Nothing in these Terms excludes liability that cannot lawfully be excluded under Kenyan law.

Liability arising from a confirmed safari or travel booking is governed separately by the applicable Booking Terms & Conditions.

28. Privacy and Data Protection

Bagaria Tours processes personal information in accordance with applicable data protection law, including the Data Protection Act, 2019 of Kenya, where applicable.

Our Privacy Policy explains:

what information we collect;
why we collect it;
how it is used;
when it may be shared;
international data transfers;
retention;
data-security practices;
your data-protection rights.

Please review our Privacy Policy before submitting personal information.

Privacy Policy:
https://bagariatours.com/privacy-policy/

29. Cookies

Bagariatours.com may use cookies and similar technologies for purposes such as:

core website functionality;
security;
analytics;
remembering preferences;
website performance;
marketing, where applicable.

Further information may be provided through our Privacy Policy and Cookie Policy.

Where required, users will be offered appropriate choices regarding non-essential cookies.

30. Suspension or Termination of Website Access

Bagaria Tours may restrict or terminate access to parts of the website where a user:

breaches these Terms;
attempts fraud;
compromises website security;
abuses another user or member of staff;
uses the website unlawfully;
materially interferes with website operation.

This does not affect existing contractual rights or obligations relating to a confirmed booking unless separately provided under the Booking Terms & Conditions.

31. Consumer Rights

Nothing in these Terms is intended to exclude or limit rights that cannot lawfully be excluded under the laws of Kenya.

Where applicable consumer law provides greater protection than these Terms, the applicable statutory protection shall prevail.

32. Governing Law

These Terms of Service are governed by the laws of the Republic of Kenya.

Any dispute concerning use of the website shall be dealt with in accordance with applicable Kenyan law.

Disputes arising from confirmed travel bookings may additionally be subject to the dispute-resolution provisions contained in our Booking Terms & Conditions.

33. Changes to These Terms

Bagaria Tours may update these Terms of Service from time to time.

The latest version will be published on bagariatours.com together with the date it was last updated.

Changes apply to subsequent website use from the date they become effective.

Confirmed safari bookings remain subject to the contractual terms applicable to those bookings, except where changes are:

required by law; or
subsequently agreed between Bagaria Tours and the client.

34. Entire Website Terms

These Terms, together with the documents referred to in them, govern the use of our website.

For travel bookings, additional contractual documents may include:

Booking Terms & Conditions
Privacy Policy
confirmed safari quotation;
confirmed itinerary;
invoice;
booking confirmation;
any specific written supplier conditions disclosed for the booking.

35. Contact Us

For questions regarding these Terms of Service, please contact:

Bagaria Tours and Safaris Ltd
Nairobi, Kenya

Email: info@bagariatours.com
Telephone: +254 724 280 082
WhatsApp: +254 724 280 082
Website: https://bagariatours.com

Important Legal Documents

Before making a booking, clients should review:

Booking Terms & Conditions
[Insert link to Booking Terms & Conditions]

Privacy Policy
https://bagariatours.com/privacy-policy/

These documents form part of Bagaria Tours’ overall legal and customer-information framework.

Terms of Service